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Our Team

Our Team

about ETI

Chuck Zucco / Founder and President 

A test-preparation expert, founder and president Chuck Zucco has tutored students of all ages from elementary school through graduate school in all subjects and exams, including the SAT, GRE, MTEL, MCAS, Praxis I, and HSPT. Chuck holds a master’s degree in social work from Boston University and is certified as an adjustment counselor and secondary principal in Massachusetts. In addition to leading the team at ETI, he chairs the special education department at a public high school in the Merrimack Valley.

Drawing on insights gained through his clinical social work and special education backgrounds, Chuck personally developed the MTEL test preparation programs that have made ETI a professional lifeline for countless future educators. He is passionate about eliminating the barriers that stand between great teachers and promising careers. Because of this drive, Chuck has worked tirelessly to make ETI a community of accessibility, warmth, and inclusion.

ETI team

Bill Fuller / Instructor

Bill Fuller has tutored students of all ages from elementary school through graduate school in English, reading and history including the SAT, MTEL, MCAS, and Praxis I.

Bill holds a master’s degree in Special Education from American International College. In addition to teaching and tutoring with ETI team, Bill teaches Civics and Geography in the Boston Public Schools.

Drawing on insights gained through his special education background, Bill has assisted in developing the MTEL test preparation programs that have made ETI a professional lifeline for countless future educators. He is also passionate about eliminating the barriers that stand between great teachers and promising careers. Because of this drive, Bill has also worked tirelessly to make ETI a community of accessibility, warmth, and inclusion.

Carol Jacobson-Milano / Instructor

Carol Jacobson-Milano has thirty-four years of teaching experience in the Massachusetts public school. She holds certifications in both elementary education and as a reading specialist. 

During the course of her career, Jacobson-Milano has taught grades one through four as a classroom teacher. She has also served as a reading specialist, working with both teachers and students K through 5. Her background enabled her to both chair and co-chair committees to develop and revise English Language Arts curriculum guides for the school department where she was employed. 

Since 2003, working as a senior professor, she has designed and facilitated a developmental reading and writing course at the masters level at a local college. The course covers the literacy continuum from early childhood to grade 6. She has also presented numerous workshops having a language arts focus for local school departments. She has been a member of the Grade 5 English Language Arts Assessment Development Committee and has worked with the Massachusetts Department of Education and Measured Progress in that capacity. 

Andrew Frassa / Instructor

Andrew Frassa has tutored students from middle school through graduate school level across different curriculum areas and for various tests, including MTEL and MCAS. 

Andrew holds two master’s degrees, including one in Special Education from Regis College. He currently teaches 6th grade Special Education in a public middle school in the suburbs of Boston. He previously spent four years teaching History, Civics, and ELA in a private therapeutic school.

Relying on his background in Special Education and history, Andrew has developed a curriculum to help prospective educators prepare for the History MTEL. He has dedicated his time in education toward helping students overcome any and all barriers that may be set. He brings equal dedication to helping prospective educators overcome these barriers in the pursuit of a career in teaching.

ETI team

Andrew Zucco / Business Development Manager

Andrew was 5 years old in 1999 when ETI was created. Andrew grew up immersed in the field of test preparation and education and has since utilized many ETI-learned skills throughout various fields in his career.

In addition to being a member of the ETI family, Andrew invests in real estate and startups, owns a vending business, and works in the slot technical department for Wynn Resorts. Prior to his entrepreneurial endeavors, Andrew worked in operations management at FedEx and consumer insight at Disney. Andrew is passionate about helping others achieve their goals, and his experience with ETI has been incredibly rewarding. For the past two decades, he has seen countless students succeed due to ETI’s courses and thoroughly enjoys being a part of the process.

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